Privacy Policy

1. Who we are

NASA Universal Nigeria Ltd (RC 9426250) is a company registered in Nigeria. We provide media, events and marketing services across international markets. For the purposes of this website, NASA Universal Nigeria Ltd is responsible for deciding how and why personal data is processed.

Website: www.nasauniversal.com
Privacy contact: info@nasauniversal.com

2. Scope

This Privacy Policy applies when you visit our website, submit an enquiry or communicate with us through the contact details published on the website.

3. Personal data we collect

Information you provide may include:

• Your name, company name and email address.
• The service you are interested in.
• The contents of your message and subsequent correspondence.

Technical information may include:

• Internet Protocol address, browser type, device type and operating system.
• Date, time, referring page, pages visited and basic server log information.
• Security events needed to detect spam, misuse or attempted attacks.

Please do not submit sensitive personal data, identification documents, financial details or confidential third-party information through the contact form.

4. How we collect data

We collect data directly from you when you submit a form or email us. Limited technical data is generated automatically when your browser connects to the website and its security infrastructure.

5. Why we process personal data

• To respond to enquiries and discuss potential projects.
• To take steps requested by you before entering into a contract.
• To operate, secure, troubleshoot and improve the website.
• To maintain appropriate business and compliance records.
• To establish, exercise or defend legal claims and meet legal obligations.

6. Lawful bases

Depending on the circumstances, we rely on steps taken at your request before a contract, performance of a contract, legitimate business interests, compliance with legal obligations or consent. Where we rely on legitimate interests, we consider the effect on your rights and expectations.

7. Cookies and analytics

At launch, the website is intended to use only technology required for operation, security and form delivery. We do not intend to use advertising cookies, Meta Pixel or cookie-based behavioural analytics. If this changes, we will update this policy and request consent where required. Read the Cookie Policy for more information.

8. When we share personal data

We share personal data only where needed with service providers supporting website hosting, email, cybersecurity, spam prevention, technical maintenance and professional advice. We may also disclose data when required by law, a court, a regulator or a lawful government request.

Service providers must process data for agreed purposes and protect it appropriately. We do not sell personal data.

9. International data transfers

Our activities connect Nigeria, South Africa, the Netherlands and other markets. Website and email providers may process data in other countries. Where cross-border safeguards are legally required, we use contractual, organisational or other recognised protections appropriate to the transfer.

10. Retention

• General enquiries are retained for up to 12 months after the last meaningful contact when no business relationship follows.
• Project, contractual, tax and legal records are retained for the period required by applicable law or a legitimate legal need.
• Routine server and security logs are generally retained for 30 to 90 days unless an incident requires longer retention.

We delete, anonymise or securely restrict data when it is no longer needed.

11. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure and misuse. Access is limited to people and providers who need the data for authorised work.

12. Your rights

Subject to the law that applies to you, you can ask us to:

• Confirm whether we process your personal data and provide access to it.
• Correct inaccurate or incomplete personal data.
• Delete personal data when there is no lawful reason to retain it.
• Restrict or object to certain processing.
• Provide eligible data in a portable format.
• Withdraw consent where consent is the lawful basis.
• Explain a decision based solely on automated processing. We do not currently use such decision-making on this website.

Send requests to info@nasauniversal.com. We may need to verify your identity before acting on a request.

13. Complaints

Please contact us first so we can address your concern. You also have the right to complain to the Nigeria Data Protection Commission. Where another privacy law applies, you can contact the relevant supervisory authority in that jurisdiction.

Nigeria Data Protection Commission: www.ndpc.gov.ng

14. Children

This business website is not directed at children. We do not knowingly request personal data from children through the contact form.

15. External links

Our website may link to external websites. Their operators control their own privacy practices. Review their policies before providing personal data.

16. Updates

We can update this Privacy Policy when our website, providers or legal obligations change. The effective date at the top shows the latest published version.